Is your department healthy? Would you be able to tell if it wasn't?

These are difficult questions to consider under any circumstances, but particularly more so in the current economic climate.

Compact in length yet robust in content, these clinics will provide you proven strategies to identify and fix what's broken and practical tips to fine tune what's working. The tools you will learn are effective across all work groups and easy to incorporate so that you can successfully bring them back to your team.

Please click on the title of the session(s) in which you are interested to read the full description and for additional information on the length and fees.

Immunization: Guarding Against 5 Common Workplace Maladies
In the world of business, flu season is year-round. Has your department received its vaccination? In this clinic, we'll talk about proactive strategies your management team can use to ward off five common workplace problems that negatively impact employee productivity and morale.
Length: 4 hours/Fee: $800


Checkup: Assessing the Vital Signs and Overall Health of Your Team
When is the last time your department had a checkup? In this clinic, we'll discuss methods to evaluate your team's temperature, pulse rate, and blood pressure.
Length: 3 hours/Fee: $600


Symptoms: Recognizing an Unhealthy Work Environment
Often, relatively minor issues, if ignored, can fester and grow into larger, wide-scale problems. In this clinic, we'll identify the ten warning signs of an unhealthy work environment and discuss how to address those signs.
Length: 4 hours/Fee: $800


Diagnosis: Differentiating Between Benign and Malignant Work Behaviors
Several members of the support staff routinely return from lunch 15 minutes late. A client commented to you about the new receptionist's less than professional telephone demeanor. In this clinic, we'll examine several different kinds of benign and malignant workplace behaviors and how they affect customer service delivery and profitability.
Length: 3 hours/Fee: $600


Prescription: Implementing Measures to Cure Workplace Challenges
In this clinic, we'll brainstorm and develop specific strategies to remedy a particular challenge in your workplace. Initial consultation with department heads and management required prior to date of actual clinic.
Length: 4 hours/Fee: $800


Treatment: Developing System Policy Changes to Address Workplace Concerns
In this clinic, we'll examine how current written policies can be modified to better effectuate your department's overall goals and address employee concerns. Initial consultation with department heads and management required prior to date of actual clinic.
Length: 4 hours/Fee: $800


Emergency Room: Handling Crisis Situations in the Workplace
Experiencing torrential crises in the workplace is more commonplace today than ever before. In this clinic, we'll discuss ways to prevent and respond to incidents of workplace violence and ways to diffuse public relations problems.
Length: 4 hours/Fee: $800


Surgery: Handling Personnel Changes and Department Restructuring
This clinic is an introductory primer to principles of individual and organizational change management.
Length: 4 hours/Fee: $800


Rehabilitation: Strengthening Teamwork After Significant Change
In the wake of a major departmental restructuring, the departure of familiar faces and the arrival of several new faces, or other significant change, it is crucial to reinforce the value of teamwork. In this clinic, we'll discuss ways to do just that.
Length: 3 hours/Fee: $600


Resuscitation: Boosting Morale and Revitalizing Team Effectiveness
Have you noticed lately that your team members seem to merely be going through the motions? If you are seeking innovative and fun ways to breathe life back into your team, this clinic will certainly fit the bill.
Length: 3 hours/Fee: $600